Privacy Policy For Grapple

Introduction

Grapple is a mobile application for MMA enthusiasts that allows users to predict fight outcomes ethically through a points-based system. This privacy policy outlines how we collect, use, store, and protect the personal information of users who download, register, or use the app.

Information We Collect

• Personal Information: We may collect personal information such as names, emails, and account details when you register for Grapple.
• Automatic Data Collection: Grapple automatically collects information including your device information (IP address, operating system), usage data (such as time spent on the app), and geolocation data where applicable.
• Third-Party APIs: We may collect additional data via third-party services, including:
  • Fight data from fighter databases.
  • YouTube Podcast API for video and audio redirection.
  • X API for real-time updates.
  • World News API for related news updates.

Crashlytics and Analytics Data Collection

To improve app stability and user experience, we use Firebase Crashlytics and Analytics services. Here's what you should know:

• Crashlytics Data: When the app crashes or encounters errors, Crashlytics automatically collects:
  • Device information (model, OS version)
  • App version and build number
  • Crash logs and stack traces
  • Time of crash
• Analytics Data: We collect anonymous usage statistics including:
  • App session duration
  • Feature usage patterns
  • App performance metrics
  • User engagement data
• Opt-Out Options:
  • You can opt out of Analytics data collection through your device settings or by contacting our support team.
  • While Crashlytics data collection is essential for app stability, you can disable it in the app settings, though this may impact our ability to quickly identify and fix issues.

How We Use Your Information

• Enhancing User Experience: The information we collect helps us provide a better user experience by displaying real-time fight updates, fetching relevant podcasts, and delivering news updates.
• Analytics and Improvements: We use collected data to analyze user behavior, improve app performance, and address technical issues.
• Communication: With your consent, we may use your contact information to send notifications, updates, or marketing messages.

Third-Party Services and Data Sharing

We may share data with third-party services for the purpose of enhancing app functionality. These services include Fight Data APIs, YouTube for podcasts, and real-time updates from X and World News. When interacting with these services, you are subject to their respective privacy policies.

User Control Over Data

• Managing Personal Information: You may review and update your personal information through the app settings or by contacting support.
• Opt-Out Options: Users can opt out of receiving notifications and specific types of data collection, such as usage analytics.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. We may also retain and use your data to comply with legal obligations.

Security

We take appropriate security measures to protect your personal data, including encryption and secure storage. However, no method of transmission over the internet is entirely secure.

Children's Privacy

Grapple is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

User Rights

• Access: You can request access to your personal data at any time.
• Deletion: You may request the deletion of your personal data by contacting us.
• Data Portability: If needed, you may request the transfer of your data to another service.

Cookies and Tracking Technologies

Grapple may use cookies and similar technologies to enhance user experience and track app performance. You can control the use of cookies through your browser settings.

Changes to the Privacy Policy

We may update this privacy policy from time to time. Any significant changes will be communicated via in-app notifications or email. Non-material changes will take effect immediately.

Contact Information

For any privacy-related questions or concerns, you can reach out to our support team at support@grapple.ae.